"AI Adoption"
The Core Concept
AI Adoption is the organizational journey of moving from "manual" work to AI-augmented work.
It is not just buying a subscription to ChatGPT; it involves training staff, updating data privacy policies, identifying high-impact use cases (like customer support automation or code generation), and overcoming cultural resistance to change.
Why It Matters
Competitive Advantage: Early adopters operate faster and cheaper than competitors.
Employee Retention: Eliminating drudgery allows employees to focus on high-value creative work.
Scalability: AI allows small teams to handle workloads that previously required dozens of people.
Key Components
Change Management: Helping employees view AI as a tool, not a replacement.
Data Readiness: AI needs clean data to work; adoption often forces a data cleanup.