"AI Assistants"
The Core Concept
AI Assistants (or Copilots) are conversational interfaces backed by Large Language Models (LLMs).
They act as force multipliers for human workers. In coding, GitHub Copilot suggests code snippets. In marketing, Jasper or ChatGPT helps write emails. In customer service, Intercom Fin answers support tickets instantly. They differ from old "chatbots" because they understand context and nuance.
Why It Matters
Productivity: Can reduce the time required for drafting and research by 50-80%.
24/7 Availability: Customer-facing assistants provide instant help regardless of time zone.
Knowledge Retrieval: They can instantly search huge internal databases to find answers for employees.
Key Components
LLM: The underlying brain (e.g., GPT-4, Claude).
Context Window: How much information the assistant can "remember" in a conversation.